Privacy

INTRODUCTION

LoggerX.com (“we,” “us,” or “our”), operated by Elite Concepts, Inc., is committed to protecting your privacy. As a privacy-focused website analytics company, we provide tools and services to help website owners understand their traffic and user behavior without compromising individual privacy. This Privacy Policy explains how we collect, use, disclose, and protect information in connection with our website (LoggerX.com) and our analytics services (collectively, the “Service”), while ensuring compliance with applicable privacy laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and Privacy and Electronic Communications Regulations (PECR).

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our Service.

1. INFORMATION WE COLLECT

We collect minimal information necessary to provide our privacy-focused analytics services. We categorize this information as follows:

a. Information You Provide Directly

- Account Information: When you sign up for our Service, we may collect your name, email address, and billing information (e.g., payment details). This is used solely for account management and billing purposes.

- Communications: If you contact us (e.g., via email or support forms), we collect your name, email address, and any information you provide in your message.

b. Information Collected Automatically

- Analytics Data: When you or your website visitors interact with sites using our Service, we collect anonymized and aggregated data, such as:

  - Page views, time spent on pages, and referral sources.

  - Device type, browser type, and operating system (in a generalized form).

  - Approximate location (e.g., country or region level, not precise geolocation).

- Cookies and Similar Technologies: We use only strictly necessary cookies to operate our Service (e.g., session management). We do not use tracking cookies, third-party advertising cookies, or similar technologies for profiling or marketing purposes. You can manage cookie preferences via your browser settings.

c. Information We Do Not Collect

- We do not collect personally identifiable information (PII) from website visitors unless explicitly provided by you (e.g., through account creation).

- We do not track individual IP addresses in a way that can identify specific users—IP addresses are anonymized (e.g., truncated or hashed) before processing.

- We do not build individual user profiles or sell data for advertising purposes.

2. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

- To Provide and Improve Our Service: Account information enables us to manage your subscription and provide analytics reports. Anonymized analytics data helps us generate insights for website owners.

- To Communicate with You: We use your contact information to respond to inquiries, send service-related updates, or notify you of policy changes.

- To Ensure Compliance: We process data to meet legal obligations under GDPR, CCPA, PECR, and other applicable laws.

- To Enhance Security: We use technical data to protect our Service from abuse, fraud, or security threats.

3. LEGAL BASIS FOR PROCESSING (GDPR Compliance)

For users in the European Economic Area (EEA) or UK, we process data under the following legal bases:

- Consent: Where required (e.g., for necessary cookies), we obtain explicit consent via clear opt-in mechanisms.

- Contract: Processing account and billing information is necessary to fulfill our contract with you.

- Legitimate Interests: We process anonymized analytics data to provide our Service, ensuring our interests do not override your rights and freedoms.

- Legal Obligation: We process data as needed to comply with applicable laws.

4. DATA SHARING AND DISCLOSURE

We are committed to not selling, renting, or sharing your personal data for marketing purposes. We may disclose information only in these limited circumstances:

- Service Providers: We use trusted third-party processors (e.g., payment processors, hosting services) who are contractually bound to protect your data and comply with GDPR, CCPA, and PECR.

- Legal Requirements: We may disclose data if required by law, such as to comply with a subpoena or regulatory request.

- Business Transfers: If Elite Concepts, Inc. is involved in a merger or acquisition, your data may be transferred as part of that process, with safeguards to maintain privacy.

5. YOUR RIGHTS

Depending on your location, you have the following rights under GDPR, CCPA, PECR, or similar laws:

- Access: Request a copy of the personal data we hold about you.

- Rectification: Correct inaccurate or incomplete data.

- Erasure: Request deletion of your personal data (e.g., account closure).

- Restriction: Limit how we process your data.

- Portability: Receive your data in a structured, machine-readable format.

- Objection: Object to processing based on legitimate interests.

- Do Not Sell: Under CCPA, you can opt-out of the sale of personal information (though we do not sell data).

- Cookie Consent: Withdraw consent for non-essential cookies at any time via browser settings.

To exercise these rights, contact us at support @ loggerx.com. We will respond within 30 days (or as required by law).

6. DATA RETENTION

- Account Information: Retained for as long as your account is active, plus a reasonable period thereafter (e.g., 6 months) for administrative purposes, unless you request deletion.

- Analytics Data: Anonymized data is retained for up to 24 months to provide historical insights, then aggregated or deleted.

- Communications: Retained as needed to resolve inquiries, then deleted within 12 months unless legally required otherwise.

7. SECURITY

We implement industry-standard measures (e.g., encryption, access controls) to protect your data from unauthorized access, loss, or misuse. However, no system is 100% secure, and we cannot guarantee absolute security.

8. INTERNATIONAL DATA TRANSFERS

If you are in the EEA or UK, and your data is transferred to the United States (where Elite Concepts, Inc. is based), we rely on Standard Contractual Clauses (SCCs) or other GDPR-approved mechanisms to ensure equivalent protection. Anonymized analytics data may be processed globally but does not identify individuals.

9. CHILDREN’S PRIVACY

Our Service is not directed to individuals under 16. We do not knowingly collect personal data from children. If we learn such data has been collected, we will delete it promptly.

10. COOKIES AND TRACKING (PECR Compliance)

We comply with PECR by:

- Using only strictly necessary cookies (e.g., for session management).

- Providing clear notice and options to manage cookies via your browser.

- Avoiding non-essential tracking technologies that require prior consent unless explicitly opted into.

11. CCPA COMPLIANCE

For California residents:

- We do not sell your personal information.

- You have the right to know what data we collect, request deletion, and opt-out of sales (not applicable).

- Contact us to exercise these rights without discrimination.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of material changes via email or a prominent notice on our website. Your continued use of the Service after such changes constitutes acceptance of the updated policy.

13. CONTACT US

For questions, requests, or complaints about this Privacy Policy, contact our Data Protection Officer at:

- Email: support @ loggerx.com

For EEA/UK users, you may also lodge a complaint with your local data protection authority.